Refund policy


Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@daniellesuniquecrafts.com.

Return and refund policy

Effective Date: [August 22, 2024]

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.

Returns

  1. Eligibility for Returns:

    • Items must be returned within [insert number of days, e.g., 30 days] from the date of purchase.
    • Products must be in their original condition, unused, and in the original packaging.
    • Certain items, such as [list any non-returnable items, e.g., personalized products, perishable goods], are not eligible for return.

  2. How to Initiate a Return:

    • To initiate a return, please contact our customer service at [insert contact information] with your order number and reason for the return.
    • You will receive instructions on how to return your item.

  3. Return Shipping:

    • Customers are responsible for the shipping costs associated with returning items, unless the item is defective or incorrect.

Refunds

  1. Processing Refunds:

    • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
    • If approved, your refund will be processed to your original payment method within [insert number of days, e.g., 7-14 business days].

  2. Partial Refunds:

    • We reserve the right to issue partial refunds for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

  3. Exchanges:

    • If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
  4. Refunds 
  • We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 
    If more than 15 business days have passed since we’ve approved your return, please contact us at hello@daniellesuniquecrafts.com.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us at:

  • Email: hello@daniellesuniquecrafts.com

Thank you for choosing Danielle's Unique Crafts!